Rajawali55 Terms & Conditions – Malaysia Platform Terms of Use

1Acceptance of Terms & Conditions

These Terms & Conditions govern the relationship between rajawali55 and every individual who registers or uses our platform. This document constitutes a legally binding contract. The latest version of these Terms & Conditions takes effect from the date stated at the top of this document.

Rajawali55 reserves the right to modify, amend, or update these Terms & Conditions at any time without prior notice. It is the member's responsibility to review this page periodically. Continued use of the platform following any amendment constitutes acceptance of the revised terms.

2Account Eligibility

To register and use the service rajawali55, you must meet all of the following eligibility criteria:

• Aged 18 years of age and above at the time of registration and throughout your use of the platform.
• Have full legal capacity to enter into a binding agreement.
• Not currently on the self-exclusion list of any relevant responsible gaming program.
• Registering using your own true, accurate, and up-to-date personal information.
• Not acting as an agent, representative, or proxy for any third party when registering or playing.

Rajawali55 reserves the right to request proof of identity at any stage and to suspend or terminate any account that does not meet the eligibility requirements above. Players are responsible for ensuring that use of the platform is lawful under the laws of their jurisdiction.

3Registration & Member Account

Each individual is only permitted to hold one (1) account only at rajawali55. Opening multiple accounts — whether under the same name or different names — is strictly prohibited and will result in the termination of all associated accounts along with the forfeiture of their balances.

During registration, you are required to provide:

• Full name as per official identity document (MyKad / passport)
• An active email address that belongs to you
• An active Malaysian mobile number
• A strong, unique password for your rajawali55 account

You are solely responsible for keeping your login credentials confidential. Rajawali55 will not be held liable for any losses resulting from unauthorised access to your account due to your own negligence in safeguarding your password. Please contact our support team immediately if you suspect your account has been accessed by an unauthorised party.

4Deposits & Payment Methods

All deposit transactions at rajawali55 are processed using legitimate Malaysian digital payment methods. Accepted methods are:

• Touch 'n Go eWallet — minimum deposit RM10, processed instantly
• GrabPay — minimum deposit RM10, processed instantly
• Boost — minimum deposit RM10, processed instantly
• ShopeePay — minimum deposit RM10, processed instantly
• DuitNow — minimum deposit RM10, processed instantly
• FPX (Maybank2u, CIMB Clicks, RHB Now, Hong Leong Bank and other member banks) — minimum deposit RM10

All deposits must be made using a payment method registered in your own name. Deposits from third-party accounts are strictly prohibited and may result in account termination. Rajawali55 does not accept payments in the form of cash, cheques, or direct bank transfers.

Funds deposited into the account rajawali55 is intended for online entertainment purposes only. A rajawali55 account is not a savings or investment account and does not accrue interest. You may not transfer balances between member accounts.

5Withdrawal of Winnings

Withdrawal of winnings from rajawali55 subject to the following terms:

• Your account must have completed the full identity verification (KYC) process before your first withdrawal can be processed.
• Withdrawals must be made to the same payment method used for the deposit, or to a Malaysian bank account registered in the same member's name.
• The minimum withdrawal amount is RM30 per transaction.
• All bonuses received must meet the specified wagering (rollover) requirements before the bonus value can be withdrawn.
• Withdrawals for verified accounts are processed within under 60 minutes during normal operating hours.

Rajawali55 reserves the right to request additional supporting documents to verify identity and source of funds before approving withdrawals that exceed a certain amount. This is part of the anti-money laundering (AML) procedures we adhere to.

6Bonuses, Promotions & Rewards

All bonuses and promotions offered by rajawali55 are subject to the specific conditions stated in each promotional offer. The following general terms apply to all bonuses:

• The 100% first deposit bonus of up to RM300 is available exclusively to new members making their first deposit. The rollover requirement is 10x of the total (deposit + bonus) before a withdrawal can be made.
• Each member is entitled to claim each type of bonus once only, unless otherwise stated in the relevant promotional terms.
• Bonuses obtained through fraudulent means or abuse, including the opening of multiple accounts, will be voided and the balances of all associated accounts will be forfeited.
• Rajawali55 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Bonus value is non-transferable to other members and carries no cash value unless the wagering requirements have been met.

7Game Rules

All games available on the platform rajawali55 — including slots, Live Casino, poker, football Sports Betting, lottery, virtual sports and e-sports — are subject to their respective game rules, accessible from within each game interface.

The results of all casino and virtual sports games are final once announced by the system. Rajawali55 uses an independently audited RNG (Random Number Generator) to ensure fair gameplay. For live sports betting, outcomes are based on official results as announced by the relevant sporting body.

Should a technical disruption occur during gameplay, the following conditions apply:

• If a disruption occurs before the outcome of a spin or hand is determined, the wager will be voided and the funds returned.
• If the outcome was determined before the disruption, that result stands as final.
• Rajawali55 is not liable for any losses resulting from internet disruptions on the user's end.

8Prohibited User Conduct

Platform users rajawali55 is strictly prohibited from doing any of the following:

• Using bots, automated scripts, or any tool that enables gameplay without direct human input.
• Colluding with other players to manipulate game outcomes, particularly in poker games (chip dumping).
• Registering multiple accounts in order to claim bonuses or promotions more than once.
• Uploading or using false identity information, or information belonging to another person, during registration or KYC verification.
• Using the platform rajawali55 for any money laundering or illegal activity financing.
• Threatening, insulting, or harassing customer support staff or other members through the platform's chat function.

Violation of any of the above prohibitions will result in immediate account termination, forfeiture of all balances, and where applicable, legal action or reporting to the relevant authorities.

9Data Security & Privacy

Rajawali55 takes the protection of our members' personal data seriously. All information collected during registration and use of the platform is processed in accordance with Privacy Policy of ours, which forms part of this agreement.

The security measures we have in place include:

• 256-bit SSL encryption for all communications between your browser and our servers
• Passwords stored as irreversible hashed values
• Continuous monitoring of suspicious account activity
• Two-factor authentication (2FA) support for an additional layer of security

Your personal information will not be sold, rented, or shared with third parties for marketing purposes without your consent, except as required by law or as stated in our Privacy Policy.

10Account Suspension & Termination

Rajawali55 reserves the right to suspend or terminate a member's account at any time for the following reasons:

• Breach of any provision within these Terms & Conditions
• Suspected fraud, money laundering, or other illegal activity
• Registering multiple accounts or providing false information
• Request by the member (voluntary account closure)
• Self-exclusion request on responsible gaming grounds
• Technical requirements, maintenance, or business decisions

Members who wish to voluntarily close their account may contact our support team rajawali55 via live chat. Any valid balance in the account (excluding bonuses that have not met the wagering requirements) will be returned to the member via the original deposit method within a reasonable timeframe.

11Liability Limits & Disclaimer

Rajawali55 provides its platform and services on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, in relation to our services.

Rajawali55 shall not be held liable for:

• Any losses incurred as a result of technical disruptions, server failures, or internet outages
• Game outcomes that a member considers unsatisfactory
• Losses resulting from unauthorised access to a member's account due to the member's own negligence
• Sports betting results that change following an official review by the relevant sporting body
• Any indirect, incidental, or consequential damages arising from the use of the platform

12Responsible Gaming

Rajawali55 acknowledges that gambling can become problematic for some individuals. We are committed to providing a responsible gaming environment and offering the tools members need to manage their playing habits.

Self-control tools available to all rajawali55 members:

• Deposit Limit: Set daily, weekly, or monthly deposit limits from your account settings
• Loss Limit: Cap the maximum amount you can lose within a set period
• Session Time Limit: Set a daily playtime limit to manage how long you spend on the platform
• Temporary Break: Temporarily suspend your account (cooling-off period) for anywhere between 24 hours and 6 months
• Self-Exclusion: Request permanent self-exclusion from the platform — the account will be closed and cannot be reopened

All services rajawali55 is for users aged aged 18 and above only. If you are concerned about your own gambling habits or those of someone you care about, please visit the Responsible Gaming for information on support resources available in Malaysia.

13Amendments to Terms & Governing Law

Rajawali55 reserves the right to amend, update, or replace these Terms & Conditions at any time. Amendments take effect immediately upon being posted on this page. We will endeavor to notify members via email or in-platform notifications for material changes, though this does not constitute an absolute obligation on our part.

Continued use of the platform rajawali55 following any amendment constitutes acceptance of the revised Terms & Conditions. It is the member's responsibility to review this page regularly.

Any dispute arising from or in connection with these Terms & Conditions or the use of the platform rajawali55 will first be resolved through good-faith negotiation. If a dispute cannot be resolved amicably, it will be referred to arbitration in accordance with the procedures set by us.